customer service - Tag - Blog

Call centers have been one of the most popular ways to provide customer service and support for quite some time.

Automation has been on the cards for many industries in recent years, as the exciting advanced in machine learning and AI have given rise to some innovations like automated bots.

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Whether you work in a restaurant, a call center, or as a customer support agent in a large corporation, handling your customers’ requests and responding to their needs are the fundamental aspects of your work.

Acquiring customer satisfaction for lifelong relationships in your e-Commerce business may seem like an impossible task, but it’s not.