customer experience - Tag - Blog

It’s fascinating to note that over the last few years, our buying habits have changed considerably.

In the present scenario, your digital presence is the beating heart of your business- irrespective of the type.

When it comes to building a business that is responsive to its clients and customers and highly adaptable to changes in the industry and economy, being lean and efficient are crucial.

Nowadays, more people are buying products and services online than from physical stores.

The growth of online businesses has been phenomenal in recent years. After the dotcom bust many people believed that online businesses was just a temporary fad that would go away but it has weathered the difficult times and now e-commerce stores are the most favoured, even more favoured than brick and mortar stores.