The Pros and Cons of AI in Customer Support

The Pros and Cons of AI in Customer Support

Customer relationship management (CRM) is a crucial component of any successful enterprise.

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Retail Payment Trends: Win Customers Over with Credit Card Partnerships

Retail Payment Trends: Win Customers Over with Credit Card Partnerships

The online and offline retail industries are constantly evolving with the new market and consumer trends. So, we are taking a look at credit card partnerships and how you can maximize their potential with strategic planning and execution.

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4 Strategies To Leverage Customer Support Data For Continuous Improvement

4 Strategies To Leverage Customer Support Data For Continuous Improvement

Customers are no longer buying products or services. They are engaging with the experience of a brand. Data analytics helps businesses understand and build on this idea and experience.

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Customer Lifecycle Marketing: How SaaS Brands can Optimize for Each Funnel Phase

Customer Lifecycle Marketing: How SaaS Brands can Optimize for Each Funnel Phase

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4 Areas of Your Business to Automate

4 Areas of Your Business to Automate

Automation has been on the cards for many industries in recent years, as the exciting advanced in machine learning and AI have given rise to some innovations like automated bots.

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