Customer Support - Tag - Blog

Customer relationship management (CRM) is a crucial component of any successful enterprise.

Customers are no longer buying products or services. They are engaging with the experience of a brand. Data analytics helps businesses understand and build on this idea and experience.

Technology has changed every aspect of life.

Whether you work in a restaurant, a call center, or as a customer support agent in a large corporation, handling your customers’ requests and responding to their needs are the fundamental aspects of your work.

It’s a common misconception that customer service and customer support are just two different terms for the same job.